Steve Shah is an experienced technology leader and General Manager currently serving as SVP/GM at Cloud Software Group (CSG), where he leads the network security business unit and is responsible for driving global revenues and innovating product strategy. CSG is the parent company of Citrix, a business unit that provides a secure app and desktop delivery platform and is the preferred Microsoft Global Azure Partner for Enterprise Desktop as a Service. Prior to his current role, Shah was the SVP of Product at Automation Anywhere for over four years, where he directed product and market strategy across the entire platform, covering key areas like AI, Process/Task Automation, and Developer Tools. His background includes a significant tenure as VP of Product Management at Citrix (prior to the CSG acquisition), overseeing the NetScaler product portfolio and driving over $800M in global revenue. An author of several books on Linux, Unix, and networking, his publications include the popular Linux Administration: A Beginners Guide, which has sold over 100,000 copies, demonstrating a deep technical foundation that complements his executive and strategic product leadership.