There is a lot of talk of what AI agents will eventually do and how they’ll bring about tremendous efficiencies, but real examples of how an agent actually took boring work off someone’s plate and enabled them to focus on larger matters are few and far between. In this presentation we will examine a concrete use case more typical of an enterprise, complete with governance, audit, and guardrails. We will review the business impact, skills required, and steps taken to bring it to life.

